We’re here to help. Our friendly US-based support team is happy to answer any question about your order, shipping, or our 60-day guarantee.
Get In Touch
Monday–Friday
9:00 AM – 5:00 PM EST
SODAMELT
PO Box 12730
Ogden, UT 84412
Send Us a Message
Shipping Information
Orders are processed within 1–2 business days. US delivery typically takes 5–7 business days. You’ll receive a tracking number by email once your order ships. Free shipping is included on qualifying multi-bottle orders.
Returns
We offer a 60-day money-back guarantee. If you’re not satisfied, contact our support team to start a return. See our Refund Policy for full details.
Support FAQ
How do I track my order?
Once your order ships, we’ll email you a tracking link. You can also reply to your order confirmation email and our team will look it up for you.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible at [email protected] and we’ll do our best to update it.
How do I request a refund?
Email [email protected] with your order number within 60 days of purchase, and we’ll guide you through the simple process.
Is my payment secure?
Yes. All payments are processed securely through BuyGoods using encrypted checkout.